Here To Help

We provide comprehensive Korea Electronic Travel Authorization services. Get help with your K-ETA application and boost your chances of success with ketasouthkorea.com.

Support at Every Stage

We help travelers at every stage of the K-ETA process. Before, during, and after application.

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Step 1: Understanding the requirements

For information about the documents you need to apply, or the eligibility criteria, check out information on the South Korea entry requirements.

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Step 2: Filling out your application form

In our guide to the K-ETA application process, you can find the information you need to fill out your form. It includes a concise step-by-step guide.

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Step 3: Getting ready to travel to South Korea

Once your K-ETA has been approved, we can help you prepare for your trip. This information on the South Korea Customs Declaration is essential reading.

Check the FAQs

Take a look at these frequently asked questions. The quickest way to get the answers you’re looking for.

I have a layover in Seoul, do I need a K-ETA? Toggle faqs

You do not need a K-ETA if you will not pass through immigration control. If you have a long layover and wish to leave the airport, you must hold a valid K-ETA.

If I have a K-ETA, do I need to fill out an Arrival Card? Toggle faqs

No. If you have a K-ETA, you do not need to fill out an Arrival Card. All other passengers need to fill out the Arrival Card before entering South Korea.

If I have a K-ETA, do I need to fill out a Customs Declaration? Toggle faqs

Yes. All passengers are required to fill out a customs declaration form, including those with an approved K-ETA. One form is required per family.

If you’re entering through Incheon International Airport Terminal 2 or Gimpo International Airport, you can now submit your customs declaration form online.

I’m traveling with my family. Do we need individual K-ETAs? Toggle faqs

Through this site, each passport holder needs to submit an individual K-ETA application. If you’re traveling with children, you can complete the application on their behalf.

I have 2 passports, which should I use to apply for the K-ETA? Toggle faqs

If you have 2 passports due to dual nationality, check whether both nationalities are eligible for the K-ETA. If only one is eligible, apply using that passport. If both are eligible, you can use either passport.

You must use the same passport to apply for the ETA and travel to South Korea.

How soon before traveling to Korea can I apply for my K-ETA? Toggle faqs

You can apply for your K-ETA through this website as soon as you like. We’ll submit it for official processing at the right time. We recommend applying early so you can focus on planning other aspects of your trip.

Make sure you apply at least 48 hours before you travel or use our Priority service for last-minute applications.

Do I need to apply for an ETA every time I go to Korea? Toggle faqs

No. You do not need to apply for a new K-ETA every time you travel to Korea. The travel authorization is valid for 3 years.

Note that if your passport expires sooner, your K-ETA will also expire. You need to reapply for the K-ETA with your new passport.

I already have a visa for South Korea, do I also need a K-ETA? Toggle faqs

If you hold a valid visa for South Korea, you do not need a K-ETA. You’ll be granted the status and period of stay according to your visa.

Understand Our Services

If you have questions about what we offer applicants, head to the About Us page. Get insights into our company and find out how you can benefit.

Our services include:

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Revision of your K-ETA form before it’s submitted to the government

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Cross-checking your passport and application form using API technology

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Simplified application form with tooltips to guide you

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Recovery of your K-ETA if you lose it, we’ll resend it by email

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Refund available if your travel authorization is denied

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Multiple payment methods including Amex, Mastercard, and Maestro

Contact Our Team

We’re confident you’ll have a problem-free application experience. However, if you do need assistance, you can reach out using the Contact form. Our customer service agents are experts in the K-ETA process.

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Complete a Contact Form

If you’ve already made an application with us, access the form and select your reason for contact from the dropdown menu. Options include:

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I'm having a payment issue filling out the form

Select this option for any problems making payment. Our technical team can assist you. We accept all major credit and debit cards.

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I need to check the status of my K-ETA application

Most K-ETA applications are processed and approved in 48 hours. If it’s been longer and you need to check your application status, get in touch. We recommend using our Priority service for urgent requests — guaranteed processing in just 1 hour.

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I made a mistake filling out the K-ETA form

Our expert revision service and API technology help detect errors before applications are sent to the government. However, if you do realize you made a mistake, please let us know right away.

You can also use the Contact form if you’re yet to apply. Simply fill out the form with your message and we’ll be in touch within 72 hours.

We appreciate all feedback and suggestions. If you’d like to tell us about your experience using our site or services, please use the Contact form.

Additional Contact Details

We prioritize inquiries received through our Contact form. However, if you prefer, you can send an email to info@ketasouthkorea.com.

Data Protection Guaranteed

We value your trust and prioritize your privacy. Any data or personal information you share with us is protected.

Our site has the SSL certificate, which stands for Secure Socket Layer. This means that any information you send through our forms is encrypted and your data remains private.